Privacy Policy

Last updated on June 01, 2025

Introduction

iCore Pioneer Business Solution Private Limited ("we," "our," or "the Company"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.icorepioneer.com) or engage with our services. By accessing or using our website, you consent to the practices described in this policy. If you do not agree with these terms, please refrain from using our website.

Information We Collect

We may collect the following types of information:

Personal Data
  • Contact Information: Name, email address, phone number, company name, job title.
  • Inquiry Details: Information provided when you submit forms, request services, or communicate with us.
  • Employment Applications: CVs, cover letters, and professional details submitted for recruitment purposes.
Non-Personal Data
  • Technical Data: IP address, browser type, device information, operating system, and browsing behaviour.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyse trends, and administer the website.

How We Use Your Information

We process your data for the following purposes:

  • To provide and improve our services (e.g., software development, training, staffing solutions).
  • To respond to inquiries, support requests, or job applications.
  • To send marketing communications (where consent is given).
  • To comply with legal obligations and prevent fraudulent activities.
  • To analyse website performance and user engagement.

Legal Basis for Processing

We rely on the following legal grounds:

  • Consent: Where you have explicitly permitted us to process your data (e.g., for marketing).
  • Contractual Necessity: To fulfil agreements for services requested.
  • Legitimate Interest: For business operations, security, and service improvements.
  • Legal Compliance: To adhere to applicable laws and regulations.

Data Sharing & Disclosure

We may share your information with:

  • Service Providers: Third-party vendors assisting in website hosting, analytics, or customer support.
  • Business Partners: For collaborative projects, subject to confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights and safety.

We do not sell your personal data to third parties.

International Data Transfers

As a global software solutions provider, your data may be processed outside India, including in jurisdictions with differing data protection laws. We ensure adequate safeguards, such as Standard Contractual Clauses (SCCs), are in place for such transfers.

Data Security

We implement industry-standard measures (e.g., encryption, access controls) to protect your data from unauthorised access, alteration, or disclosure. However, no online transmission is entirely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable privacy laws (e.g., GDPR, India’s DPDPA), you may:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Object to or restrict processing.
  • Request data portability.
  • Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at @icorepioneer.com

Retention Period

We retain personal data only as long as necessary for the purposes outlined, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

Updates to This Policy

We may periodically update this Privacy Policy. The revised version will be posted on our website with an updated "Last Revised" date. Continued use of our services constitutes acceptance of the amended terms.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

iCore Pioneer Business Solution Private Limited
Gayatri, Technopark Phase 1 Campus, Thiruvananthapuram, Kerala, India
Email:info@icorepioneer.com